City of Rich Hill

City Hall will reopen Monday, May 4th for regular business hours. We encourage payments to be made by mail, online at, over the phone at (417)395-2223, or by leaving payment in the drop box. Before coming to City Hall, consider calling to see if your business can be handled or your question answered over the phone. We will be practicing social distancing in the lobby, which will limit the number of people to 2 at a time.

Alliance Water Resources has installed automatic flusher valves on 3 hydrants around town. Starting April 24, 2020, they will be implemented for several months. Each flusher is set to run for 10 minutes per day. Please see the schedule below:

10th & Maple – 4:00 a.m. Monday – Friday
14th & Spruce – 4:10 a.m. Monday – Friday
15th & Maple – 4:20 a.m. Monday – Friday

Due to the state of emergency declared by Governor Parson as a result of the novel coronavirus pandemic, and because hand washing, proper cleaning, and staying home are of the utmost importance in preventing further spread of the virus, the City of Rich Hill is currently taking the following action with regards to utilities:

The City will not disconnect any utility services from unpaid utility bills until April 20th.

All utility bills will eventually become due, and the City may begin to disconnect services after April 20th if appropriate payment arrangements, which will be outlined later, have not been made. Please contact City Hall at (417) 395-2223 with any questions.

Jason Rich

To the Citizens of Rich Hill,

Upon request from members of the City of Rich Hill, Bates County Sheriff’s Office will now send text notifications for issues like water or electrical. If the power is going to be down for a while and they request notification Bates County Sheriff’s Office will send out that information. Same if there is an issue with water service. The Mayor, Board and Sheriff want to keep you safe and informed and have pledged to continue to work together to achieve those goals.

To sign up, click the following link and follow steps.

Text Caster

City Hall   417-395-2223
Police – 417-395-2221
Emergency – 417-395-2222

Electric or Water Outage Report – 417-395-4211 or City Hall

If you would like to sign up for free police/fire/storm alerts you can visit or text “rhfire” or “64779” to 888777.images